An apartment community is a property manager’s job site and, sometimes, their home too. They are your go-to person if you have questions or concerns about the community. Property managers are typically available 24/7, so you can contact them during business hours and in the event of an emergency.
Having that accessibility builds relationships between the property manager and tenants, which can help you feel more at home in your community.
If you’re looking for an apartment, an onsite property manager makes it easier to learn about vacancies and may take you on tours without scheduling an appointment. They also provide peace of mind because someone is always available to help.
Groundskeeping and Facility Maintenance
Property management and maintenance crews are responsible for the upkeep of:
- Available rental units
- Lawns and gardens
- Indoor community spaces such as the clubhouse, resident cyber station, coffee bar and gym
- Outdoor spaces like the pool, sundeck, firepit and outdoor grilling area
- Laundry areas
They regulate daily operations and maintain cleanliness so you can enjoy the amenities. Any maintenance requests are sent directly to the onsite property manager, who contacts the crew on your behalf and schedules service.
A property manager is the eyes and ears of your apartment community. It’s their job to keep the grounds secure. That may include watching for loitering non-residents and illegally parked cars and checking nighttime security.
Property managers will also monitor guest activity to ensure residents follow visitor guidelines, especially in community areas. They can contact the authorities for you if you have a safety concern or need to file a complaint.
Timely Responses and Assistance
You’ll have access to administrative and maintenance staff when you contact your property manager for prompt assistance. Like Ardent Communities, some apartment communities offer online rent and maintenance request portals, so you can submit concerns online. A property manager provides personal and efficient responses to your needs, so you don’t have to wait for a response.
Contact your property manager for:
- Maintenance requests, like a leaking faucet
- Electrical issues
- Rent questions
- Noisy neighbors
- Community information
Ardent Communities is proud to employ onsite property managers to address our residents’ needs. Connect with us online to learn about our locations and amenities.